The COVID-19 pandemic has changed our lives considerably. Some of us are working from home, we are social distancing from our friends and neighbours, home-schooling our children, shopping on line, grocery shopping once a week, meeting virtually through our computers, laptops and phones, wearing masks, and the changes go on and on………
During these difficult times, we at Knight Archives have remained open and ready to listen to you all and help in any way we can. Changes have been made to our pick-up and delivery services to make sure we keep both you and our staff safe. Our pick-up schedules have been increased to accommodate those of you who are doing purges during this down time. Knight Archives is only billing you for the services that you have requested during this difficult time. Scheduled pick-ups were suspended until you were/are ready.
It is certainly true that in the coming weeks, months, or however long this situation lasts, it will be a challenging time for any company. Knight Archives has worked with many clients to make this transition easier and less stressful. Information is integral for the continuity of any organization and we understand that concept. Some clients have asked us to transfer files from one of their locations to another, pick up the mail from a closed office and scan the incoming mail to the correct person working from home, or instead of having files physically retrieved they are using our “scan on demand” service. Some of these options may work for you.
We want to hear from you. If you are still working from home and need us to provide a service to you, call us/email us. Your needs today may be quite different than they were 4 months ago or even weeks ago, and may still be changing as time goes on. We always want to know how you; our valued clients are coping with these unusual circumstances. If Knight Archives can help with a shredding service from home, picking up files and delivering them to a different location, “scan on demand” so other authorized people can see the same file, or anything else to make your life easier, just let us know.
We are all in this together.
Take care and stay safe.